Quality Assurance

Safeguarding patient safety and data integrity by maintaining strict regulatory compliance with an emphasis on immediate risk mitigation and inspection readiness.

To promote the highest standards of compliance are achieved across all ERG trial sites, our centralized quality assurance team operates independantly from clinical operations. This structural separation provides objective oversight while assessing potential overarching impact to the organization so that ongoing health checks on our systems is preserved.

Delivering Consistent High Quality Across Our Clinical Sites

ERG’s Quality Assurance function provides clinical sites with the standardized operating procedures (SOPs), systems, tools, and best-practice guidance needed to support consistent, compliant study execution and the delivery of clean, reliable data. Through centralized resources and cross-site standardization, Quality Assurance helps equip sites with clear processes and operational frameworks that promote efficiency and consistency. Executive management oversees these activities, and internal committees meet regularly to identify opportunities for process improvement. ERG’s centralized quality assurance procedures and policies are aligned with all required regulations and best practices such as the Food and Drug Administration (FDA), International Council for Harmonisation (ICH), and the U.S. Department of Health and Human Services (HHS), and others when applicable.

ERG Differentiators

ERG’s technology environment is architected to meet the demands of regulated clinical research and enterprise scale operations. Our platforms create the framework of our operations:

eQMS electronic quality management system interface

An electronic Quality Mangement System (eQMS)

eISF electronic investigator site file interface

Electronic Investigator Site Files (eISF)

CTMS clinical trial management software interface

Clinical Trial Management System (CTMS)

Quality Control

Quality Control is implemented in ways that provide meaningful oversight based on a clinical trial sites practices or protocol design. Quality Management Plans or Quality Management Work Instructions ensure site staff adhere to specific quality control checks that confirm that the data generated, collected, analyzed and reported is in compliance with the protocol, SOPs, and supporting regulations and guidelines. Quality Control efforts not only ensure accuracy but keep a pulse on identifying opportunities for training, process improvement, and reporting any observations or trends to the Quality Assurance team for further event investigation and management.

Quality Mobile Unit

Our Quality Assurance team orchestrates constant clinical site support remotely. But sometimes that isnt enough and things require a hands-on approach. Our Quality Mobile Unit which comprises our Quality Assurance team, is ready to travel to sites at a moments notice to ensure the success of the circumstance, whether it be a complex investigation, a regulatory inspection, or an opportunity to educate and train staff.

Dual Enrollment Due Diligence

ERG uses a variety of verification systems when screening participants to verify they are not concurrently enrolled in another trial. By providing this due diligence, ERG is protecting the health and safety of the participants while ensuring the integrity of your trial data.

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ERG’s mission is to provide the highest quality clinical trial execution across all clinical research phases to help sponsors.